Thousands of AscendEX users are suddenly facing a nightmare: their funds may not be fully withdrawable. In an official notice, the crypto exchange founded in 2018 revealed that it has ceased all operations as of July 1, 2026 - openly admitting it cannot guarantee customers will recover their digital assets in full.
“We relied on a strategic transaction that was meant to inject liquidity to develop the platform, but the counterparty failed to fulfill its obligations,” AscendEX stated, adding that weak market conditions compounded the pressure. The exchange is now only facilitating offboarding, with automated withdrawals suspended and every request subject to manual review - potentially causing delays with no certainty on amounts or timelines.
Warning Signs Detected Early On
What makes the situation more painful is that warnings were raised well before the official announcement. On-chain investigator ZachXBT previously highlighted that many users had complained of withdrawals pending for days or weeks. When he examined publicly identified AscendEX hot wallets, they were virtually drained of major assets such as ETH, USDT, USDC, and SOL - though he noted exchange reserves might also be held in cold storage or with third-party custodians.
Furthermore, ZachXBT alleged the exchange continued accepting new deposits while numerous withdrawal requests remained unfulfilled, urging affected users to report to law enforcement. He also mentioned that one large client reported receiving no response from AscendEX co-founder George Jing Cao.
Troubled Past and Looming Bankruptcy
AscendEX is no stranger to turmoil. Founded in 2018 under the BitMax brand before rebranding, the exchange was breached in 2021 with losses around $78 million (approximately Rp1.25 trillion) - an exploit later linked to the Lazarus hacking group. This time, rather than a hack, the stated cause is regulatory failure: the exchange admitted it lacked the licenses required under the European Union’s MiCA framework, which took full effect earlier this month.
The exchange warned that if formal insolvency proceedings begin, outstanding customer balances and claims could be resolved through legal mechanisms - a lengthy process that rarely results in full recovery.
Not Your Keys, Not Your Coins
The collapse of AscendEX reinforces the age-old crypto adage often overlooked in calm markets: funds held on an exchange depend entirely on that platform’s financial health. When liquidity evaporates and regulatory approval is absent, balances that appear safe on a screen can quickly turn into mere claims. For users, the lesson is harsh but unmistakable - holding assets in self-custody wallets is no longer just technical advice, but the ultimate defense.
Reported via crypto.news.
Disclaimer: This article is for informational and educational purposes only, not financial advice. Cryptocurrency assets are highly volatile and carry significant risk. Always do your own research (DYOR) and never invest more than you can afford to lose.




